Quality policy

ASTHOR AGRÍCOLA, S.A., a company dedicated to the design, manufacturing, and consultancy for the installation of greenhouses, both in Spain and internationally, has as its fundamental goal to provide its clients with high-quality products and services that adapt to their changing needs, offering real solutions to specific problems with the aim of achieving customer satisfaction and loyalty.

Quality and customer satisfaction are core commitments of ASTHOR. This must be reflected in concrete actions that portray an image of ASTHOR identified with service professionalism and product quality, achieving cost efficiency and innovation.

To this end, the organization promotes the continuous training of its employees and establishes mechanisms to provide them with the necessary resources to carry out their tasks. Additionally, the organization ensures compliance with applicable legal requirements as well as any others it may voluntarily adopt.

At ASTHOR, quality assurance is pursued through its Quality Management System based on the Continuous Improvement of its processes, providing added value to clients with maximum flexibility and aiming to create a client-supplier-Asthor interdependence.

MISSION

To provide clients with top-quality solutions and services tailored to their diverse needs so they may achieve maximum satisfaction and profitability.

VISION

To become a global benchmark in the markets in which we operate.

VALUES

  • Engaging with customers’ problems by providing quality solutions to their needs quickly and efficiently.
  • Offering the best Quality-Price ratio.
  • Flexibility.
  • Customer satisfaction.
  • Commitment to the customer.
  • Integrity.
  • Teamwork.
  • Innovation and continuous improvement of products, processes, and services.
  • Excellence.

This Quality System Policy will serve as a framework for the establishment and review of annual objectives. It will be reviewed periodically to ensure its alignment with the reality of the organization. In order to ensure that it is known by ASTHOR staff, the Quality System Policy will be publicly displayed at the ASTHOR AGRÍCOLA, S.A. facilities located in Gijón and across the various company websites.

Signed: Management

Gijón, July 4, 2024